One of the greatest tools to determine the capacities of your leaders is a volunteer survey. Here is one I used a few years back that proved successful. The answer to all questions were strongly agree / somewhat agree / agree / somewhat disagree / strongly disagree.
I am…
I am a member of CHURCH and eligible to attend the yearly annual meeting
I am a part of the following ministry (ies) or department (s) (please circle the appropriate ones)
I would highly recommend CHURCH as a place to be involved in ministry
I am aware of who my leader is (the person I directly report to)
My most direct report is…(please circle the corresponding person (s))
I am aware and understand the purpose and vision of CHURCH
I believe the vision is realistic and achievable
Morale
I often receive praise and recognition for the work I do
I am asked to volunteer too often.
I get the necessary positive and negative feedback needed to make me better.
I feel that I have much more to contribute than what I am doing.
I am spiritually cared for by my leader
The overall morale in my department is very high
Being involved in more than one ministry is stressful
Communication
When I suggest ways to improve, they are adapted.
My leader effectively communicates changes
My leader runs productive meetings
I know what’s going on
Empowerment
I get a strong sense of accomplishment from the ministry work I do
My role within CHURCH matches my skill set
I understand how my efforts make a difference at CHURCH
There is an effective transfer process within CHURCH to move from one ministry to another
I have the information I need to be successful at performing my role
I am provided with the necessary resources to accomplish my role
I have been provided with the necessary training to do my role
Teamwork
I have a great relationship with my leader
I am treated with respect and honour
I am getting to know my team members
Results
My leader has the right skill set to lead this ministry or department
The ministry I am involved in operates with excellence
Everyone on my team pulls their weight and work is distributed fairly
I pull my weight on the team
I follow the standards required by my ministry
The standards set by CHURCH and my department are too demanding