As you grow from a small church to a big church, it is important that your church moves from an auditory culture to a written culture. I suggest putting together a playbook so everyone gets and stays on the same page.
Small churches stay small because everything is done by a few people who have a way how they like to get things done. No one can take over because no one knows what Mrs Smith and Mr Jones does - and how they do it. If those individuals are on vacation then things don't get done . . .
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